I have an 8 year old washer, Estate, Model# etw4400wq0. Last night it filled with water for a normal wash cycle, then stopped. When I turned it on there was a persistent humming, audible but not alarmingly loud which appears now to just be the motor trying to run, but it cant. I've spent several hours between last night and this morning on line and trying to troubleshoot the issue. I have found the Lid switch to be good, unit fills with water, motor works fine when unattached from the shaft, visually inspected the inside of the pump to be good and turned it easily with a screw driver. I found the direct drive motor coupling easy to move counter clockwise for the agitator easily, but it took a couple of minutes for me to be able to move it clockwise for the drum. Once I did that, I put everything back together and turned it on. The spin cycle worked for several seconds while a louder humming came into play, i turned it off and then back on. At that point it was back to the humming, no spinning.
Once I manually moved the drum from underneath the unit, it worked for several seconds, made a louder humming noise at which point I shut it off, turned it on and I was back at square one.
I took a picture of what I found online referring to what I spun clockwise to get the drum moving and took an actual picture of the piece I'm talking about.
I don't know much about any of this and this is where my troubleshooting ability about ends. Any help would be greatly appreciated, THANKS!
https://www.partselect.com/Models/ET...=Washer&Mark=3
Once I manually moved the drum from underneath the unit, it worked for several seconds, made a louder humming noise at which point I shut it off, turned it on and I was back at square one.
I took a picture of what I found online referring to what I spun clockwise to get the drum moving and took an actual picture of the piece I'm talking about.
I don't know much about any of this and this is where my troubleshooting ability about ends. Any help would be greatly appreciated, THANKS!
https://www.partselect.com/Models/ET...=Washer&Mark=3
via ESTATE Washer will not spin, hums, will fill with water, wont drain
by IKE1
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