I have a Samsung WA400PJHDWR that has been giving me a 3E error for a while now. It happens periodically, not all the time, at different parts of the cycle, although it happens more frequently at the end of the wash cycle, before pumping any water out or spinning.
I've searched the internet for answers, including this forum, but haven't been able to narrow it down all the way. Most threads are about front load units and mine is a top load. I started out using the owners manual and tried to see if I could figure out what is wrong. I checked to make sure nothing was lodged between the tubs. The tub spins freely. I then put the washer into service mode and tried to run the Quick Spin test. The first couple of times it would get to around 20 and then stop. So I started looking at the wiring and making sure everything was tight. All the connectors looked good. At this point I found the fast track service trouble shooting bulletin. I started checking voltages for the motor. They appeared fine. So I tried the quick spin test again and this time it got to full speed and then slowed down. So I ran it again and this time held the speed and it ran fine. I ran a drain pump test and it seems fine. The one thing I am completely unsure of is the values listed for resistance on the motor and hall sensor. Mine were no where near the values listed but I can't find what they were at the moment. I can check them again if needed.
Any ideas? Where should I go from here?
Thanks in advance.
I've searched the internet for answers, including this forum, but haven't been able to narrow it down all the way. Most threads are about front load units and mine is a top load. I started out using the owners manual and tried to see if I could figure out what is wrong. I checked to make sure nothing was lodged between the tubs. The tub spins freely. I then put the washer into service mode and tried to run the Quick Spin test. The first couple of times it would get to around 20 and then stop. So I started looking at the wiring and making sure everything was tight. All the connectors looked good. At this point I found the fast track service trouble shooting bulletin. I started checking voltages for the motor. They appeared fine. So I tried the quick spin test again and this time it got to full speed and then slowed down. So I ran it again and this time held the speed and it ran fine. I ran a drain pump test and it seems fine. The one thing I am completely unsure of is the values listed for resistance on the motor and hall sensor. Mine were no where near the values listed but I can't find what they were at the moment. I can check them again if needed.
Any ideas? Where should I go from here?
Thanks in advance.
via Samsung WA400PJHDWR 3E error
by mdawson
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