Tuesday, February 19, 2019

Samsung WA400PJHDWR - sometimes starts & completes load, mostly won't start

Purchased in July of 2014, has been fine until last year. One day the washer would turn on and make like it was going to work, but the load wouldn't start. The door locked, but the cycle wouldn't start. I powered the machine off and back on, but the door stayed locked. I unplugged the washer and plugged it back in, and got my load out. Put it back in, and the washer started.

From then on, the washer has been acting steadily worse. It will mostly not start a load until maybe the 15th time powering off, powering on, start, then nothing, power off, power on, start, nothing, etc. Then it will start and either do the complete cycle or stop at some part of the cycle and not do anything else, typically with a decent amount of water in it.

I've had the springs replaced on the washer a year ago, as we were warned it would start throwing error codes when the load got too heavy. That was $150. Should I look into repairing this problem (from my research, looks to be a bad control board, part only is $218.40), or look into purchasing a new washer? If I should look at a new one, I don't want to spend more than 700, so what should I go with?

Subreddit r/appliancerepair suggested replacing the lock mechanism. I'm doubtful that would cause the problem of the machine stopping mid-cycle. That said, this isn't my profession.
Thanks very much.

via Samsung WA400PJHDWR - sometimes starts & completes load, mostly won't start
by manderso

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