Wednesday, July 11, 2018

Affinity Starts, fills, unlocks, then pauses and won't restart.

Affinity front load washer (FAFW4011LWO)

Issue: Machine will start a cycle, door locks, water runs and fills, drum turns for a minute or so then stops, the machine sits for a second, then the door unlocks and pause screen comes up. After that, it won't run at all, or drain, until I leave it unplugged for a while. If I start it up again, it will drain effectively, but repeats the same cycle again.

What I've Tried:

- Cleaned out the tub-to-pump drain hose. There were some coins inside, but water seemed to flow freely.
- Visually Checked water flow from hoses. Pressure appears normal.
- Checked the screens on the intakes. Clean.
- Replaced the control board. I probably shouldn't have spent so much money on a crap shoot, but, I gambled and lost. This didn't solve the issue.
- Checked error codes. The first few times I did this I got E11, which is what made me check the intakes and hoses. ( I did not test the pump.) I cleared the error code, and now it just displays E00.

I thought it might be the door lock, but I can hear it engaging. Could it still be the pump, even though it does drain sometimes?

Thanks for your help.

Josh

via Affinity Starts, fills, unlocks, then pauses and won't restart.
by hammondbeck

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