I have a Samsung WA48J7700AW/A2 top loading washing machine and the hex nut that attaches to the clutch broke. My repair guy ordered a part that didn't fit and I ordered part 6021-001573 from Samsung that also doesn't fit.
I ordered a new clutch DC97-15494E but the nut doesn't fit that either. I took both the broken part and the new nut to a hardware store where they verified they are not the same part and the threading even isn't the same. The one Samsung is sending is also slightly smaller. I have put in a ticket to Samsung but I am at a loss.
Does anyone have advice on how to find the correct part? My washer is otherwise in great condition and it pains me to replace the entire thing over this. Thanks!
In the pic, the broken part is on the left and the part Samsung sent is on the right.
I ordered a new clutch DC97-15494E but the nut doesn't fit that either. I took both the broken part and the new nut to a hardware store where they verified they are not the same part and the threading even isn't the same. The one Samsung is sending is also slightly smaller. I have put in a ticket to Samsung but I am at a loss.
Does anyone have advice on how to find the correct part? My washer is otherwise in great condition and it pains me to replace the entire thing over this. Thanks!
In the pic, the broken part is on the left and the part Samsung sent is on the right.
via WA48J7700AW/A2 Samsung unable to locate correct hex nut/flange
by vdhickman
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