Monday, April 9, 2018

LG WT5680HWA UE unbalance error code and weird sounds

Hi All, well my 2.5 year old LG high capacity top loader has started with the dread unbalancing problems. It shows uB while running, then tires to rebalance the load, goes to uE and then ultimately UE and stops. A few things to note.

1. It just started out of the blue, the other day.
2. It seems to happy much more frequently on small loads (I read about small loads sometimes being a problem, but for our use, it's been ok until now). It certainly does look unbalanced and throws the error after trying to rebalance, wasting a ton of water in the process and taking on a ton of time to the wash cycle.
3. Larger loads seem to finish most times, but not always. Tub spins fairly balanced, but see item 5 below.
4. The first time the other day when it first happened, when I removed the clothes from the washer, all whites had a weird oily substance on them. The spin speed had pressed the clothing tight against the holes in the drum, and through those holes whatever the substance was got on the clothes. It left the dots in the same pattern as the holes in the drum. I wish I had a picture.
5. The machine just sounds strange now, weird, like a grinding noise when spinning.

I read a ton about this over the last few days. First, the nut on the bottom of the machine is tight. No visible broken parts, but I have not had the skin off yet. As far as I can tell, the recall LG had for UE errors a few years ago doesn't apply to this machine nor is their an open recall or service bulletin for it. Also from reading, it seems I could call LG and press them to maybe fix under warranty, but given the behavior, I'm thinking they will be shooting in the dark. I'd rather narrow it down on my own, or even just fix it on my own unless it could be costly.

I will say, but I could be wrong, that the tub seems looser than before. I'm thinking something broke or bent, and support is being provided, so it's wobbling more than it should be due to this. And that weird oily residue on the clothes. What the heck.

Anyway, here's some videos I took of the machine spinning. Sounds like a train about to jump the tracks! :)

Thanks for any help you can provide. I hate calling repair techs unless I have to, and if this is junk already, I don't want to invest much in it. 2.5 years old. What a joke.

The first two videos are the same load, the third video is a different load. Both loads were medium in size I would say. Bad bearings? Something rubbing? Broken?

https://youtu.be/nh0mJavVWnc

https://youtu.be/uEvLHuQZRWY

https://youtu.be/eUfa-d8lBtY

via LG WT5680HWA UE unbalance error code and weird sounds
by steveg_nh

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