Hello,
I have a 3 year old LG WT1001CW that has not been cleaning clothes well since day 1. We thought that taking corrective action would solve the problem and foolishly we let the warranty expire.
Problem: Clothes do not come out clean. Sometimes it is the dirt the clothes went in with and sometimes is is a white residue with the imprint of the agitator at the bottom.
Correct Actions we took (and none worked)
1. Made sure water hoses were installed correctly.
2. Tried different brands of HE detergent
3. Tried using more and less detergent
4. Tried using different settings on the machine
5. Tried using different water temperatures.
Last week, we had a service call by a company recommended by LG. The service attendants could not figure out the problem.
Here are some behaviors of the machine from a load of wash I did last week.
1. The clothes do not circulate. Clothes at the top of the pile remain there the entire time.
2. When rinsing the clothes are never submerged in water.
3. Some clothes do not get wet. Parts of the clothes come out dry and it is not from the spin cycle.
Explanation of pictures from top left across:
Blue shirt with white streak across it (common problem)
Jeans with dirt mark. That mark was across the entire knee but some was washed and some was not.
The rest of the pictures from a load I did this week. The first picture shows how the small size of the load. The rest of the pictures where taken at different intervals during the wash cycle, including the end. You can see the clothes at the top remain at the top and vice versa
Any help or thoughts would be appreciated.
Thank you.
I have a 3 year old LG WT1001CW that has not been cleaning clothes well since day 1. We thought that taking corrective action would solve the problem and foolishly we let the warranty expire.
Problem: Clothes do not come out clean. Sometimes it is the dirt the clothes went in with and sometimes is is a white residue with the imprint of the agitator at the bottom.
Correct Actions we took (and none worked)
1. Made sure water hoses were installed correctly.
2. Tried different brands of HE detergent
3. Tried using more and less detergent
4. Tried using different settings on the machine
5. Tried using different water temperatures.
Last week, we had a service call by a company recommended by LG. The service attendants could not figure out the problem.
Here are some behaviors of the machine from a load of wash I did last week.
1. The clothes do not circulate. Clothes at the top of the pile remain there the entire time.
2. When rinsing the clothes are never submerged in water.
3. Some clothes do not get wet. Parts of the clothes come out dry and it is not from the spin cycle.
Explanation of pictures from top left across:
Blue shirt with white streak across it (common problem)
Jeans with dirt mark. That mark was across the entire knee but some was washed and some was not.
The rest of the pictures from a load I did this week. The first picture shows how the small size of the load. The rest of the pictures where taken at different intervals during the wash cycle, including the end. You can see the clothes at the top remain at the top and vice versa
Any help or thoughts would be appreciated.
Thank you.
via WT1001CW LG Washing Machine not cleaning clothes properly
by rcosta
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