Samsung front loading washer (WF210ANW)is not draining completely. I didn’t realize it until the machine & the ‘clean’ clothes were smelling terrible. I went to clear the debris filter but nothing was in there, & realized that by using the drain hose located in the front of the machine (next to the debris filter), I could drain about 18 - 25 oz of water remaining in the machine . No water was visible by looking in the drum & I wasn’t getting any error message; just a very bad smelling washer and clothes. Turns out, I’m able to drain that much water after every load. I’ve had 3 repair guys out to look at it & only the 3rd one even had a clue. He thoroughly checked all the hoses for blockages (including the black drain hose connected to the pump) and ran diagnostic tests. When he ran a cycle, we could hear the water draining out of the washer & down the standpipe. He couldn’t find anything wrong, but since I had already purchased a new one, he replaced the pump hoping that was the problem. That did not solve the problem, so if I want to keep using the machine (which I dont) I'll have to drain it myself after every load. I have now spent over $200 trying to get it fixed. And, of course, since it’s a stacked washer, I’ve been told I will have to purchase a new dryer if I decide to replace the washer & expect to be able to stack it. Any suggestions?
via Samsung Front Loading Washer Not Draining Completely
by Martha R.
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