Wednesday, October 5, 2016

Maytag Neptune Code 23, Fails to Stop Spin Cycle

SN: A2952759CC.

I have researched this model and its many inherent problems, and studied the repair manual. However, my problem doesn't seem to correspond with the common issues.

The washer seems to cycle appropriately, and perform all fill, wash, rinse, and spin functions. However, it hangs at the end of each spin cycle, and does not shut off. It continues to spin, and hangs with 1 minute left on the display. The only way to end the cycle, is to interrupt it manually, (pause or stop the machine) and then unlock the door with the pull-string.

I have run diagnostics, and the only error code that continually appears is "23," which is the "door failed to unlock" warning. Indeed, the door fails to unlock, and that seems to be why the spin cycle won't terminate.

I ran the "short cycle" diagnostic, and had the same outcome. It hangs on the spin, and never completes the test, and gives the "23" error.

Please note: this model has a solenoid door-latch control, not a wax motor. I tested the micro switch beside the solenoid, and it appears to be working.

Any help you can provide would be very much appreciated.

via Maytag Neptune Code 23, Fails to Stop Spin Cycle
by MatthewS

No comments:

Post a Comment